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Shipping

Order Processing & Shipping

Orders are processed, packed and registered for delivery on weekdays only. No orders will be processed or shipped on weekends or public holidays.

Orders will be fulfilled and dispatched within 2-3 days of receiving order. If your items are on back order there is a 2-6 week turn around.

Discounts and coupon codes do not apply to shipping costs unless stated otherwise.

Shipping in Australia

• Free standard Domestic shipping over $30

• Standard shipping under $30 will be charged at a flat rate of $8.95

• Express shipping $12.95

International orders

• $15 flat rate on all orders

Delivery Time Frame

Regular post delivery estimate is 3-5 business days

Express post delivery estimate is 1-2 business days

International time frame depends on location, please contact us for a more accurate time frame info@baielacosmetis.com

Wholesale Order Processing & Shipping

Orders are processed, packed and registered for delivery on weekdays only. No orders will be processed or shipped on weekends or public holidays.

Orders will be fulfilled & dispatched within 2-3 days of receiving order. If your items are on back order there is a 2-6 week turn around time frame. 

Discounts and coupon codes do not apply to shipping costs unless stated otherwise.

Shipping 

• All Australian wholesale orders are entitled to free shipping over $30 under $500. If your order exceeds $500 you will be invoiced separately after purchase.

• All international stockist orders will be charge at the $15 flat rate upon checkout. If your order exceed $500 the shipping difference will calculated and invoiced separately after purchase.

Delivery Time Frame

Regular post delivery estimate is 3-5 business days

Express post delivery estimate is 1-2 business days

International time frame depends on location, please contact us for a more accurate time frame info@baielacosmetis.com

Backorders

All products on back order generally take 2-6 weeks to be restocked, any orders with back order items will be shipped to you once in stock. If you have placed an order with products in stock and products on back order, the products in stock will be dispatched immediately, back order items will be fulfilled and dispatched separately with no additional postage costs.

Changing or cancelling your order

Please contact Baiela Cosmetics at info@baielacosmetics.com for information on changing or cancelling your order. 

Please note if your order has already been processed we are unable to cancel or change your order.